Is this Hôtel Universel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hôtel Universel?

Check-in time for Hôtel Universel starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hôtel Universel have a swimming pool?

Yes, this Hôtel Universel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hôtel Universel?

Best-rates for the Hôtel Universel starts from $112 per night with includes Parking, Balcony/Terrace, Accessibility, Security/Safety, Spa, Restaurant, Bar, Air Conditioner, Pool, Wheelchair Accessible, Sports/Activities, Skiing, Breakfast, Child Friendly, Bedding/Linens, Wellness Facilities, Hot Tub, Internet, TV, Business Services, Guest Services, Kitchen, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hôtel Universel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hôtel Universel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hôtel Universel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hôtel Universel?

Based on the information reported by the owner or manager, the Hôtel Universel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hôtel Universel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hôtel Universel | Hotel in Alma

| 9.2 (1002 Reviews) | 1 Bathroom

Hotel in Alma

Family-friendly hotel with a full-service spa, in the vicinity of Lac St Jean Beach
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a conference center are onsite.
Hôtel Universel offers 71 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels.

This Alma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Skiing

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Bedroom

Air conditioning

Premium bedding

Bed sheets

Safe

Desk

Iron/ironing board

Laptop-friendly workspace

Phone

Soundproofing

Breakfast

Room service available

1 restaurant

1 bar

Full breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 14-22 for adults and CAD 9-15 for children

Coffee/tea maker

Parking

Wheelchair-accessible parking available

Electric car charging station on site

Free self parking on site

Accessibility

Grab bar near toilet

In-room accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Elevator

Activities

Beach access

Ski lifts

Downhill skiing

Outlet shopping

Hiking/biking trails

Skiing

Children's pool

Arcade/game room

Free bicycle rentals

Indoor pool

Full-service spa

Hot tub

Playground

Fitness center

Entertainment

Cable channels

General

Meeting rooms - 13

Coworking space

Conference center

Business center

Front-desk safe

ATM/banking services

Elevator

Vending machine

Banquet hall

French

English

Smoke-free property

Guest Services

Children's pool

Arcade/game room

Indoor pool

Playground

Laundry facilities

Soundproofed rooms

Luggage storage

Ski storage

Daily housekeeping

Dry cleaning service

Tour/ticket assistance

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Spa

Manicures and pedicures

Body wraps

Facials

Body treatments

Body scrubs

Turkish bath/hammam

Massage - Swedish

Policies

Check-in

Check-in start time: 4 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for cad 10.0 per night. cribs (infant beds) are not available.

Payment Policy

Fee for full breakfast: approximately cad 14 to 22 for adults, and cad 9 to 15 for children rollaway bed fee: cad 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 008072, 2026-11-30 property registration number 2024-11-30, 008072 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Kathleen

Jan 10, 2026 08:37:21 PM

Review Score: 8

Summary: We were in the new section. Brand new room. Very spacious and spotless. The bathroom even had heated flooring. They kid's really enjoyed the indoor pool and hot tub. We'll be back for sure!

See All Reviews

Room Arrangement

Room Info	Facilities
Executive Suite, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Hair dryer, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Refrigerator, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Rollaway/extra beds (surcharge), Hair dryer, Private bathroom, Shower/tub combination, Wardrobe or closet, Sofa bed, Refrigerator, Bed count minimum 2, Extra bed count 2, City view, Bed count maximum 2
Standard Room, 1 King Bed Room Size: m² 1 King Bed	General Rollaway/extra beds (surcharge), Outdoor spaces not available, Water view, Hair dryer, Private bathroom, Shower/tub combination, Wardrobe or closet, Sofa bed, Refrigerator, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Deluxe Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 Queen Bed Room Size: m² 1 Queen Bed	General No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1