Is this Webster hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Webster hotel have a swimming pool?

Yes, this Webster hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Webster hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Webster hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Webster hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Webster hotel?

Based on the information reported by the owner or manager, the Webster hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Webster hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Webster hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express & Suites Rochester Webster by IHG | Hotel in Webster

9.2 (1004 Reviews) | 1 Bathroom

Webster Hotel | Holiday Inn Express & Suites Rochester Webster by IHG

Hotel in Webster

Hotel with free breakfast, in the vicinity of George Eastman Museum
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free area shuttle are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Rochester Webster by IHG offers 104 accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Amenities

Air Conditioner

Pool

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Shower/tub combination

Towels

Hair dryer

Private bathroom

Bedroom

Bed sheets

Rollaway/extra beds (surcharge)

Air conditioning (climate-controlled)

Laptop-friendly workspace

Free local calls

Desk

Safe

Phone

Iron/ironing board

Connecting rooms available

Breakfast

Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Coffee/tea in common area(s)

Refrigerator

Coffee/tea maker

Microwave

Parking

No onsite parking available

Free area shuttle

Accessibility

Wheelchair-accessible path of travel

Braille signage

Assistive listening devices available

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

24-hour fitness center

Indoor pool

Entertainment

Premium channels

Satellite channels

General

Meeting rooms

Conference space (2002 square feet)

Business center

Banquet hall

Front-desk safe

Free newspapers in lobby

ATM/banking services

English

Renovated entire property - June 2019

Smoke-free property

Guest Services

Indoor pool

Rollaway/extra beds (surcharge)

Laundry facilities

Microwave

Refrigerator

Free area shuttle

24-hour front desk

Daily housekeeping

Laundry facilities

Dry cleaning service

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime

Check-out

Check-out before 11 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for usd 10.0 per stay. cribs (infant beds) are not available.

Payment Policy

Rollaway bed fee: usd 10.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Jeff

Sep 10, 2025 09:18:48 PM

Review Score: 10

Summary: I’ve stayed here many times and it never disappoints.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 2 Double Beds, Accessible (Communications) Room Size: 429 square feet m² 2 Double Beds	General Number of living rooms 0, Square feet - 429, Number of bedrooms - 0, Ping - 12, Bathtub or shower, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Square meters - 40, Wardrobe or closet, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Suite Room Size: m² 1 Twin Bed	General Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 King Bed (Additional Living Area) Room Size: 429 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 40, Square feet - 429, Number of bedrooms - 0, Wardrobe or closet, Ping - 12, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1
Standard Room, 2 Queen Beds, Roll-in Shower (Communications) Room Size: 429 square feet m² 2 Queen Beds	General Number of living rooms 0, Square meters - 40, Square feet - 429, Number of bedrooms - 0, Wardrobe or closet, Ping - 12, Bathtub or shower, Extra bed count 1, Roll-in shower, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed Room Size: 429 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 40, Square feet - 429, Number of bedrooms - 0, Wardrobe or closet, Ping - 12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed, Accessible (Communications) Room Size: 429 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 429, Number of bedrooms - 0, Ping - 12, Bathtub only, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Accessible bathtub, Square meters - 40, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Queen Beds Room Size: 429 square feet m² 2 Queen Beds	General Number of living rooms 0, Square meters - 40, Square feet - 429, Number of bedrooms - 0, Wardrobe or closet, Ping - 12, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 2 Double Beds (Additional Living Area) Room Size: 432 square feet m² 2 Double Beds	General Number of living rooms 0, Square meters - 40, Number of bedrooms - 0, Wardrobe or closet, Ping - 12, Sofa bed, Square feet - 432, Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 King Bed, Accessible (Communications) Room Size: 429 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 429, Number of bedrooms - 0, Sofa bed, Wheelchair accessible, Extra bed count 2, Number of bathrooms - 1, Ping - 12.06, Square meters - 40, Wardrobe or closet, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Standard Room Room Size: 429 square feet m² 1 Twin Bed	General Number of living rooms 0, Square meters - 40, Square feet - 429, Number of bedrooms - 0, Wardrobe or closet, Ping - 12, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1