Hotel with free breakfast, near Nielsen Community Center Along with a 24-hour business center, this smoke-free hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Horizon Inn and Suites offers 49 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.
This West Point hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
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Amenities
Air Conditioner
Parking
TV
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in fee: usd 25.00 early check-in subject to availability minimum check-in age: 19
Check-out
Check-out before 11 am contactless check-out available late check-out fee: usd 25.00 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for usd 20.0 per night.
Payment Policy
Pet fee: usd 20 per pet, per day service animals are exempt from fees early check-in fee: usd 25.00 (subject to availability) late check-out fee: usd 25.00 (subject to availability) rollaway bed fee: usd 20.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 20 per pet, per day service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
Reviews
Kevin
Sep 10, 2025 12:55:24 PM
Review Score:
6
Summary: The Horizon Inn is under new management and they have signs all over the walls and doors telling the guests what is permitted. It does not feel warm and welcoming like it has in the past. Breakfast food is only served in the dining room. I have never been to a hotel where they will not allow guests to take food to your room to eat. It is NOT a buffet. The food included was eggs, sausage and biscuits and gravy. I was stopped by the front desk staff to not take the food to my room. The pool is closed for construction and the gym looked like it was under construction also. The new management needs to work on their customer service especially for this midwestern community.
See All Reviews
Reviews
Kevin
Sep 10, 2025 12:55:24 PM
Review Score:
6
Summary: The Horizon Inn is under new management and they have signs all over the walls and doors telling the guests what is permitted. It does not feel warm and welcoming like it has in the past. Breakfast food is only served in the dining room. I have never been to a hotel where they will not allow guests to take food to your room to eat. It is NOT a buffet. The food included was eggs, sausage and biscuits and gravy. I was stopped by the front desk staff to not take the food to my room. The pool is closed for construction and the gym looked like it was under construction also. The new management needs to work on their customer service especially for this midwestern community.
Aug 31, 2025 06:21:54 PM
Review Score:
10
Summary: The facility had everything we needed. A good bed, good bathroom, effective air conditioning, good breakfast. And it was truly pet friendly. I'd stay there again!
Kimberly
Aug 25, 2025 08:47:25 PM
Review Score:
6
Summary: Check-in was fairly smooth, although it appeared the gentleman who checked us in was new, so it took a little bit more them than normal. We didn't receive a warm and fuzzy welcome and seemed to be a bit of an inconvenience to take them away from their work.
Upon check-in we noticed extreme humidity. I noticed a dehumidifier in the hallway, however the entire room was damp. (This was entire hotel, not just our room.) The room seemed fairly clean upon first glance, however the bedding had dirty spots that we noticed later and the bathroom floor wasn't super clean. The pool area was closed/boarded up which would have been nice to know in advance. Breakfast was below average as well for a hotel offering the free service. They did have waffles, sausage and gravy, cereal, bagels, and bread. There were eggs in the refrigerator that you had to warm up yourself. Coffee cups were mini sized which I also felt was off. We just just grabbed coffee and went to the local coffee shop in town for breakfast, as we don't expect a gourmet meal at these places. In summary, it was not terrible, however I would not run back to stay here. The cleanliness was not to a standard that it should be. (They did knock on our door to see if we needed anything, but didn't come in to clean our room. We were not given any soap so we asked for that and clean towels.) Customer services was also below a standard that it should be.
Elizabeth
Aug 21, 2025 06:03:56 AM
Review Score:
10
Summary: We were impressed with this motel and would definitely stay again if we are in the area.
Colleen
Jul 27, 2025 11:02:01 PM
Review Score:
8
Summary: Hotel is old with some updates. Clean.
It was perfect for our overnight stay.
Jul 15, 2025 11:11:55 PM
Review Score:
6
Summary: Comfortable room
Wesley
Jun 9, 2025 07:11:35 PM
Review Score:
6
Summary: It’s the better of the two hotels in West Point nothing special but a good place if you need a hotel in West Point.
RALPH
Jun 8, 2025 06:00:22 PM
Review Score:
6
Summary: Very clean and well taken care of.
Tried to over charge me and said they would take care of, well they did not until I had to ask again.
Bradley
May 29, 2025 06:25:45 AM
Review Score:
10
Summary: It was a good stay. I like this hotel.
Paul
May 27, 2025 05:58:02 AM
Review Score:
8
Summary: Stairs made it hard to get to second floor room with my weak legs.