Is this Hotel Hacienda Santana pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Hacienda Santana have a swimming pool?

Yes, this Hotel Hacienda Santana has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Hacienda Santana?

Best-rates for the Hotel Hacienda Santana starts from $79 per night with includes TV, Balcony/Terrace, Sports/Activities, Bedding/Linens, Bar, Guest Services, Wellness Facilities, Fireplace/Heating, Breakfast, Laundry, Air Conditioner, Parking, Pool, Kitchen, Security/Safety, Business Services, Restaurant, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Hacienda Santana a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Hacienda Santana wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Hacienda Santana has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Hacienda Santana?

Based on the information reported by the owner or manager, the Hotel Hacienda Santana indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Hacienda Santana?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Hacienda Santana | Hotel in Tecate

Name: Hotel Hacienda Santana
Address: Tecate, BC, Mexico, MX
Price range: Prices for upcoming dates start at $79 per night
Rating: 9.4

| 9.4 (911 Reviews) | 1 Bathroom

Hotel in Tecate

Suburban hotel with a coffee shop and an indoor pool
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Hotel Hacienda Santana offers 71 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 15 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Shower

Hair dryer

Private bathroom

Toilet paper

Towels

Soap

Bedroom

Air conditioning

Blackout drapes/curtains

Premium bedding

Bed sheets

Heating

Safe

Iron/ironing board

Free long-distance calls

Heated floors

Soundproofing

Phone

Free local calls

Breakfast

1 restaurant and 1 coffee shop/cafe

Free continental breakfast available daily 7:00 AM–10:00 AM

Room service available

Free daily reception

1 poolside bar

Parking

Free secured, uncovered self parking on site

Free RV/bus/truck parking on site

Accessibility

Wheelchair-accessible registration desk height (inches): 50

Wheelchair-accessible registration desk

Wheelchair-accessible pool

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible public washroom

Wheelchair accessible (may have limitations)

Wheelchair-accessible restaurant

Well-lit path to entrance

Upper floors accessible by stairs only

Activities

Winery tours

Table tennis

Billiards/pool table

Fitness center

Hiking/biking trails

Indoor pool

Bike storage

Arcade/game room

Seasonal outdoor pool

Entertainment

Cable channels

40-inch flat-screen TV

General

Meeting room

Reception hall

Water dispenser

Banquet hall

Front-desk safe

English

Spanish

Communal living room

Smoke-free property

Shared refrigerator

Romance packages available

Shared microwave

Guest Services

Soundproofed rooms

Snack bar/deli

Indoor pool

Laundry facilities

Arcade/game room

Seasonal outdoor pool

Tour/ticket assistance

24-hour front desk

Free grocery shopping service

Daily housekeeping

Laundry facilities

Luggage storage

Wedding services

Concierge services

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Terrace

Pool sun loungers

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! one child 6 years old or younger stays free when using existing bedding. rollaway/extra beds are available for mxn 900.0 per day.

Payment Policy

Pet fee: mxn 500.00 per pet, per night rollaway bed fee: mxn 900.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 500.00 per pet, per night pets cannot be left unattended specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number licencia municipal de operaciones para ejercer actividades mercantiles safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Juan

Jan 31, 2026 09:44:11 AM

Review Score: 4

Summary: THE SHOWER WATER PRESSURE IS LOW THE INSTALLATION ROOMS THEY USED ONLY ONE SIDE FROM THE WHOLE HOTEL TO ACCOMMODATE GUESTS THE BREAKFASTS IS POOR POOR POOL-AND OTHER ACCES DENAIED THE CHANNELS ARE COMING FROM REGULAR ANTENNA THEY NEED TO EMPTY ALL THE FURNITURE IS AROUND IS TO OLD SOME THEY LOOKS WIERD COUSE THE OLD

See All Reviews

Room Arrangement

Room Info	Facilities
Romantic Room Room Size: m² 1 Queen Bed	General Private hot tub, Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Pets not allowed, Private hot tub (indoor), Mini-fridge, Minibar (stocked, some free items), No rollaway/extra beds, Slippers, No cribs (infant beds), Location - below ground, Access via exterior corridors, Bed count minimum 1, Bed count maximum 1
Premier Double Room, 2 Double Beds, Non Smoking Room Size: 344 square feet m² 2 Double Beds	General Square meters - 32, Pet-friendly room, No rollaway/extra beds, Number of bedrooms - 1, Square feet - 344, Ping - 9.67, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Traditional Double Room Single Use Room Size: m² 2 Twin Bed and Large Twin Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Pets not allowed, Location - top floor, Bed count minimum 2, Bed count maximum 2
Premier Room, 1 King Bed Room Size: 366 square feet m² 1 King Bed	General Pet-friendly room, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Microwave, Square feet - 366, Mountain view, Extra bed count 1, Square meters - 34, Free cribs/infant beds, Ping - 10.29, Private bathroom, Desk, Access via exterior corridors, Bed count minimum 1, Bed count maximum 1
Premium Room Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Vineyard view, Balcony, Location - top floor, Bed count minimum 1, Bed count maximum 1
Family Studio, 2 Queen Beds, Terrace, Poolside Room Size: m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Mini-fridge, Pool view, No rollaway/extra beds, Number of bedrooms - 0, Dishwasher, Microwave, Location - below ground, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Standard Room Room Size: 215 square feet m² 1 Queen Bed	General Pet-friendly room, Square meters - 20, Ping - 6.0, Square feet - 215, No rollaway/extra beds, Desk, Number of bedrooms - 1, Courtyard view, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds