Homewood Suites by Hilton Richmond-West End/Innsbrook | Hotel in Glen Allen

| 8.0 (999 Reviews) |  1 Bathroom
Innsbrook Hotel | Homewood Suites by Hilton Richmond-West End/Innsbrook

Hotel in Innsbrook, Glen Allen

Along with a 24-hour fitness center, this hotel has a snack bar/deli and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Housekeeping is available on request.
Homewood Suites by Hilton Richmond-West End/Innsbrook offers 123 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. These individually furnished accommodations include unspecified sofa beds and desks. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 47-inch LCD televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Shower/tub combination
  • Private bathroom
  • Hair dryer
  • Towels
Bedroom
  • Premium bedding
  • Sofa bed
  • Ceiling fan
  • Air conditioning
  • Heating
  • Bed sheets
  • Free cribs/infant beds
  • Desk
  • Restaurant dining guide
  • Free newspapers (weekdays)
  • Mobile key entry
  • Iron/ironing board
  • Individually furnished
Breakfast
  • Coffee/tea in common area(s)
  • Free self-serve breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Free reception (select days)
  • Toaster
  • Kitchen
  • Stovetop
  • Freezer
  • Coffee/tea maker
  • Microwave
  • Cookware/dishes/utensils
  • Refrigerator
  • Paper towels
  • Dining room
  • Ice maker
Parking
  • Wheelchair-accessible parking and van parking available
  • Free secured self parking on site
  • Limited onsite parking
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options
Accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Thin carpet in room
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Assistive listening devices available
  • Wheelchair-accessible business center
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Pool hoist on site
  • Handrails in stairways
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Phone accessibility kit
  • Braille signage
Activities
  • Hiking/biking trails
  • Outdoor pool access
  • Health/beauty spa
  • Seasonal outdoor pool
  • 24-hour fitness center
  • Access to nearby outdoor pool
Entertainment
  • Cable channels
  • Premium channels
  • MP3 dock
  • 47-inch LCD TV
General
  • Conference space (743 square feet)
  • Meeting rooms - 3
  • 24-hour business center
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Banquet hall
  • English
  • TV in lobby
  • Fireplace in lobby
  • Designated smoking areas
Guest Services
  • Fence around the pool
  • Full-sized refrigerator
  • Seasonal outdoor pool
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Sofa bed
  • Kitchen
  • Microwave
  • Access to nearby outdoor pool
  • Laundry facilities
  • Free cribs/infant beds
  • Luggage storage
  • Free grocery shopping service
  • 24-hour front desk
  • Dry cleaning service
  • Daily housekeeping
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • BBQ grill(s)

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 11:00 pm contactless check-in available early check-in is available for a fee early check-in subject to availability express check-in available late check-in fee minimum check-in age: 21
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Pet fee: usd 75 per accommodation, per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-in fee late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets pets allowed for an extra charge of usd 75 per accommodation, per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges long-term renters welcome onsite parties or group events are strictly prohibited safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

Gary
May 7, 2026 12:38:56 AM
Review Score:   4
Summary: Well, this was waaay below normal Homewood Suites standards. The lock on the door was partially broken (the strike plate was completely gone so the dead bolt went directly into the door frame, leaving the door really loose). The pull out couch was broken (leg up off the floor b/c the mechanism was apparently broken). Bathroom door dragged on the floor. The room smelled like someone who did a lot of frying lived there for a long time; there was a smell of old grease in the carpet, linens, etc. Mattress was broken down. Overall room was dark and badly in need of updating, even if it were properly maintained. Staff was friendly, breakfast was good, hotel was generally quiet.
See All Reviews

Room Arrangement

Room Info Facilities
Suite, 1 King Bed
Room Size: m2
1 King Bed
Suite, 1 King Bed

General

Pet-friendly room, Phone, Blackout drapes/curtains, Dishwasher, Separate sitting area, Separate bedroom, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
Room Size: m2
1 King Bed
Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

General

Pet-friendly room, Phone, Blackout drapes/curtains, Dishwasher, Separate sitting area, Free local calls, Separate bedroom, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Roll-in shower, Bed count maximum 1
2 bedroom Suite King 2 double nonsmoking
Room Size: m2
3 King Bed and Double Beds
2 bedroom Suite King 2 double nonsmoking

General

Pet-friendly room, Phone, Blackout drapes/curtains, Dishwasher, Separate sitting area, Bed count maximum 3, Wheelchair accessible, Extra bed count 1, Bed count minimum 3
Suite, Accessible, Non Smoking
Room Size: m2
3 King Bed and Double Beds
Suite, Accessible, Non Smoking

General

Pet-friendly room, Phone, Blackout drapes/curtains, Dishwasher, Separate sitting area, Free local calls, Separate bedroom, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
Room Size: m2
1 King Bed
Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

General

Pet-friendly room, Phone, Blackout drapes/curtains, Dishwasher, Separate sitting area, Free local calls, Separate bedroom, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)
Room Size: m2
2 Double Beds
Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

General

Pet-friendly room, Blackout drapes/curtains, Dishwasher, Grab bar - in bathtub, Separate bedroom, Wheelchair accessible, Extra bed count 1, Accessible bathtub, Portable bathtub seat, Phone, Separate sitting area, Free local calls, Bed count minimum 2, Bed count maximum 2
Suite, 2 Double Beds
Room Size: m2
2 Double Beds
Suite, 2 Double Beds

General

Pet-friendly room, Phone, Blackout drapes/curtains, Dishwasher, Separate sitting area, Separate bedroom, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)
Room Size: m2
2 Double Beds
Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

General

Pet-friendly room, Phone, Blackout drapes/curtains, Dishwasher, Separate sitting area, Separate bedroom, Wheelchair accessible, Extra bed count 1, Roll-in shower, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Innsbrook hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Innsbrook hotel?

Check-in time for Innsbrook hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Innsbrook hotel have a swimming pool?

Yes, this Innsbrook hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Innsbrook hotel?

Best-rates for the Innsbrook hotel starts from $133 per night with includes Parking, Fireplace/Heating, Restaurant, Entertainment, Child Friendly, Designated Smoking Area, Bedding/Linens, Kitchen, Pool, Wheelchair Accessible, Business Services, Wellness Facilities, Toiletries, Guest Services, Breakfast, Barbecue/Outdoor Cooking, Air Conditioner, TV, Balcony/Terrace, Accessibility, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Innsbrook hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Innsbrook hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Innsbrook hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Innsbrook hotel?

Based on the information reported by the owner or manager, the Innsbrook hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Innsbrook hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD133
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